Property Tax FAQs

How much does it cost?

We work on a contingency basis. Our fee is 40% of tax savings achieved and we don't bill for our services if a reduction was not achieved.

How do I sign up for the service? 

Simply fill out the registration form by following this link. There's no need to fax, mail, or email any files.

When can I expect to hear back from you about the outcome? 

Each year, the protest schedule allows for cases to be heard starting in mid-April. Depending on when you sign up, you can expect to hear from us from mid-May through the end of August.

My appraised value can only increase by 10% each year, right?

Appraised values can increase without limit as long as the Central Appraisal District feels that the increase is justified. If your property has a homestead exemption in place, then the amount you can be taxed on is limited to a 10% increase each year. This amount is known as your assessed value.

Can you help me put a homestead or over 65 exemption on my home?

Unfortunately, we do not handle exemptions of any kind. We suggest you contact your County Central Appraisal District directly for assistance with your exemptions.

When is the deadline to file a protest?

The deadline to file a property tax protest is 30 days after your Notice of Appraised Value is made available to you, or May 31st, whichever is later.

No changes have been made to my property, why am I appraised higher than last year?

"Location, Location, Location!!!" The real estate market in Austin is booming, to say the least. More and more people are moving to the city and the surrounding area, which has resulted in an increase in property values.

Doesn't reducing my appraised value mean I won't be able to sell my house for top dollar?

Reducing your appraised value will not affect your sale or list price. Think of your appraisal from the Central Appraisal District as an estimation of "taxable value" and not as what your property should be listed for. Remember, in Travis and Williamson County the Central Appraisal Districts use a mass appraisal system. This means they are unaware of the details about your property that may point to a higher or a lower value. In reality, many homebuyers will see a lower appraised value as a benefit since it means lower taxes for them.

Are there any approaching property tax deadlines that I should be aware of?

• January 31st - Deadline to pay your tax bill and the deadline to file for Homestead and Over 65 exemptions to be applied to the previous year.
• April 30th - Deadline to file annual exemption applications
• May 31st - Deadline to file a property tax protest.

How much will you charge me if you don't reduce my property taxes?

Nothing! There is no fee if we don't save you money. This means that our goals are completely aligned, if you don't save money, we don't send you a bill.

Do I have to sign up for property tax representation every year?

Our agreement contains a continuous representation clause. This means your contract will remain in effect until you cancel it. We will continue to protest every year on your behalf and send you a bill only if we reduce your property taxes for that year. You may cancel the agreement in writing any time prior to your hearing. 

Can the Appraisal District raise my appraised value in an informal hearing?

The likelihood of your appraised value increasing at an informal hearing is extremely rare, we would never agree to a value higher than the notice value.

Will someone from the Appraisal District come out to appraise my property?

Not likely. The Central Appraisal Districts in both Williamson and Travis County use mass appraisal techniques to instead of appraising properties individually, although they do occasionally conduct "field checks" in which they look into the characteristics of certain properties in person. If you do have an appraiser request to come on your property and do a field check, KINDLY request they leave and contact us. NEVER allow an appraiser to enter your home without Five Stone by your side.

Will a Consultant from Five Stone come out to inspect my property?

A consultant from Five Stone may contact you to ask specific questions about your property; however, only in extremely rare circumstances will a consultant inspect your property in person.